I found this via UXMag.

It’s advice to freelance designers but it works in so many different arenas. Consulting is the obvious play, but think about this in terms of your politics at your corporation and even in your personal life. If you’ve coached soccer or anything, you’ll have at least 6 of the 12 types below as parents.

The twelve that he talks about with my own little summaries are:

1. The Low-Tech Client – This client is disoriented by tech and wants everything no the phone or fax.

2. The Uninterested Client – This client just wants you to handle everything.

3. The Hands-On Client – This client is disillusioned that they could do your job and will tell you so.

4. The Paranoid Client – This is the legal nighmare with NDAs and you fearing that you’ll be sued.

5. The Appreciative Client – This client is sugary coated suger with sugar filling. It’s not a bad life to be honest but don’t get used to it.

   <update>A comment was made offline that one should watch the Appreciative client to make sure that they are not a “Stab you in the back with their management” client…</update>

6. The Get-a-Good-Deal Client – This client never saw a price or deadline they couldn’t negotiate in their favor.

7. The I’ll-Know-It -When-I-See-It Client – This client will cause revision after revision after revision.

8. The Always-Urgent Client – This client thrives on drama and adrenalyn and everything is a fire.

9. The Decision-By- Committee Client – This client never saw a decision they could make.

10. The Doormat Client – This client lets you walk all over them.

11. The Budget Client – This client wants the same service for half the price. Similar to the Get-a-Good-Deal, but with less money.

12. The You-Should- Be-So-Lucky Client – This client will make sure that you know how lucky you are to be working for them and in the industry that they are in…

For each of these, he talks about How to Spot One, the Highs, Lows and How to Work With One.

For example, with the “Get a Good Deal Client”, the How to Spot One talks about always haggling over procing and promising more lwork later. The Highs talk about repeat and referral business but the Lows are that you are constantly having to negotiate and might get taken advantage of. In the How to Work With One section he talks about coming in high and being very assertive on points of payment and workload.

All of this is absolutely priceless advice. The reality is that in a corporation or contract of any size, you’re going to have a mix of some or all of the types above and you have to be ready to deal with that. You need to know who it is that actually writes the checks and who they have to report to. If your contact is an Appriciative, but their boss is an Always-Urgent, you need to know that and act appropritely. There’s no point in satisfying your contact if the checks are signed and decisions are made higher up.

The question is, can you name your boss’s type? What about your current contract?

Link to » 12 Breeds of Client and How to Work with Them

I’m way behind on blogging all of the things that I’ve run across in the past couple of weeks.

I found this video with Scott Holden and Derek Synder showing Silverlight running on a Windows Mobile 6 device. This is a very early prototype so they didn’t commit to a time frame, feature set or anything else but it’s cool. Of course, now that they’ve shown it and gotten some serious buzz going, I’m assuming that they will have to ship something in this space and we’ll get more details on that as time goes on and we get closer to the Silverlight 1.1 release.

I also really like that device but I doubt that it’ll be out on Verizon any time soon.

Source: YouTube – Silverlight for Windows Mobile

I’m starting the ArcReady tour in the Heartland District (Michigan, Ohio, Kentucky, Tennessee) next week.

We are talking about architecting for the user exerience which includes the decisions that you have to make along the way to creating a great user expeience. We will also be covering some of the technologies that Microsoft is producing to create great UIs which is a big part of the overall user experience. These technologies include WPF, AJAX and Silverlight.

I’m on the road for two weeks with ArcReady course of the next month.

Nashville – 5/21/2007

Louisville – 5/22/2007

Cincinnati – 5/23/2007

Indianapolis – 05/24/07

Detroit – 5/25/2007

Then I take a break and hit TechEd. Hopefully I’ll see you there. Come find me if you’re there too.

Then I hit the road again.

Memphis – 6/11/2007

Cleveland – 06/13/07

Columbus – 06/14/07

Grand Rapids – 06/15/07

Link to the official Microsoft ArcReady site 

Need some help getting your head around Silverlight? Check out http://www.silverlight.net. That’s a full blown community site that has samples, screencasts, forums and a whole lot more. It’s amazing how much content there is out there already.

If you haven’t figured it out yet, I’m pretty geeked about Silverlight and am looking forward to being able to factor it into every browser based application that I work on to see where and when it fits.

Billy Hollis calls HTML the COBOL of the web. There’s a lot of truth to that to be honest. CSS helps. AJAX helps more but you really can’t get to a Rich Internet Application (RIA) with these technologies. Silverlight is Microsoft’s answer to that RIA gap.

Some quick facts about Silverlight:

720P HD Video that is downloaded with the Silverlight runtime

Has a .NET Runtime that downloads with it with a subset of of the Base Class Libraries

Silverlight has fantastic streaming support that integrates well with our new Silverlight Streaming offering. More news coming soon.

It runs on Windows, Mac, mobile platforms and more!

This is a gag video from 4 guys on the mobile team (Loke, Mike, James and Rob Tiffany) showing a lot of the worst practices for presentations. The really sad part is that it’s histerical because it’s true. I’ve seen multiple examples of the worst practices in multiple presentations over the course of time.

Link to Jason Langridge’s WebLog – MR Mobile! : MEDC Video – Worst practice of presentations

I got a question from an attendee at Day of .NET in email. I thought I’d share the question and answers:

“Please let me know when additional WPF, Silverlight, and WCF info is available. How can I obtain these products?”

WPF and WCF – both of these are out right now at part of .NET 3.0. There is a ton of informtion out about these two technologies at http://www.netfx3.com. The technologies are free and available on Windows XP and pre-baked into Vista. Tools for code development are available for VS.NET 2005 as free downloads and are baked into VS.NET Orcas. Tools for design for WPF – you can do some in VS.NET but the design time experience is really best with Expression which has just been RTM’d.

Silverlight is freely downloadable plug-in that is still in beta. Actually, the 1.0 is stil in beta (It supports XAML and JavaScript.) but the alpha of 1.1 is already out which supports the .NET CLR. That supports C#, VB.NET and all of the other .NET languages as well as the Dynamic Language Runtime so there’s support for Python and JavaScript with Dynamic VB and Ruby on the way later this year. The tools for development for the 1.0 Beta is any text editor and Expression Blend 1.1 Alpha. The tools for development of 1.1 alpha with .NET support are available as add-ins for the VS.NET Orcas Beta and the Expression Blend 1.1 Alpha.

Jon Box is blogging now! Jon is a fellow Architect Evangelist. He’s a former RD and a prolific author (at least before he joined Microsoft). He’s a fellow mobile fanatic –  he’s even written books on the topic.

It’s great to see my co-workers start blogging. I’ve been encouraging Jon (and some of the others) to start blogging. They keep coming back with questions like “What do I have to say?” and “Where do you get inspiration?”. For me it’s not finding inspiration – it’s finding time. I’m honest with them and tell that it’s hard work and a lot of time to really keep a solid blog going and I don’t do the best job. The real reason that I’ve been pressuring Jon (and some of the others) to start blogging is that I have a tremendous amount of respect for the team and want to hear their thoughts.

The time issue is a big one when it comes to blogging. I don’t know how people like Scott Hanselman find the time do keep up with everything that they do. It’s super human and he must not sleep.

In the mean time – let’s welcome Jon to the neighborhood and show him a little blog love… (his term – not mine 😀 )

Link to Jon Box

Wow I’ve been swamped. There’s so much to blog about in the past couple of weeks so I’m just going to catch some of the highlights.

Ann Arbor Day of .NET was on 5/5/2007. It was fantastic! It sold out at 250 people and of that there were 210 people show up. That’s actually really good as most free events have a 40% droppoff and they had less than 20% droppoff. The only downside on the day was that with less than a 20% droppoff – pizza was a little short at lunch.

They are actually thinking about going to every 6 months instead of every 12 months. I think this would be fantastic!

I kicked off the day with a session on User Experience technologies at Microsoft. I borrowed from some of the materials that we are putting together for the upcoming ArcReady (Check the site for dates and times across the entire central region – Detroit on 5/25 in two weeks for all those that attended Day of .Net). We dipped into WPF, AJAX and Silverlight. My favorite demo is the Silverlight Airlines Demo. It shows a truly out of the box user experience that’s not all glitz and glammor but a truly solid UI for a true business application. Many of the demos, while showing off the platform really well, are marketing apps that show lots of 3D and animation. My customers often look at the glitzy demos and say that they are not doing 3D so they don’t look at the technologies. What they are missing is that there are real benifits here with enabling truly rich interfaces that go well beyond text and pictures.

I had two more 30 minute sessions. In both of those sessions the overwhelming requests were to have more Silverlight content. I had nothing prepared for these sessions but they went really well. In the first session, I pulled Don Burnett, who started Michigan Interactive Designers, out of the crowd and asked him to do a tour around Expression Blend and Silverlight. He got up, completely unscripted, and did a fantastic job! I will definitely be bringing him in to do more demos and presentations – especially when we have a designer based crowd. It turns out that he used to work with Bill Wagner (my former business partner when I was at SRT Solutions) on the Lion King Animated Storybook.

In the second session, I was on my own but I showed Top Banana, the DLRConsole (python and javascript version – IronRuby will be released as a CTP from CodePlex later this year) and talked about the .NET support in Silverlight 1.1 Alpha. Yes – I actually wrote some Python and did a simple overview for people at the conference. It was a fun day!

Here are some of the resources that we talked about during the three talks:

•Windows Forms @ .NET FX Developer Center
http://windowsclient.net

•WPF @ MSDN Developer Center
http://msdn.microsoft.com/winfx/reference/presentation/default.aspx

•.NET 3.0 (WPF, WCF, WF) Community Site
http://windowsclient.net/

•Silverlight
http://www.silverlight.net

•ASP.NET AJAX @ ASP.NET Developer Center
http://msdn.microsoft.com/winfx/reference/presentation/default.aspx

•ASP.NET AJAX Community Site
http://ajax.asp.net/

•DirectX @ DirectX Development Center
http://msdn.microsoft.com/directx/

•Microsoft Visual Studio @ Visual Studio Developer Center
http://msdn.microsoft.com/vstudio/

•Microsoft Expression
www.microsoft.com/expression

Day of .NET site

Link to Day of .Net in Ann Arbor 2007 – Home

Don Burnett’s write-up of the event.

Link to Don.NET’s WPF Designers Blog: Eastern Michigan Day of Dot Net

I’m sitting in the back of a Dynamic Languages session by John Lam and Jim Hugunin called “Just Glue it! Ruby and the DLR in Silverlight”. John Lam was a recent hire (January) to Microsoft. Prior to this he was working the Ruby CLR. Jim Hugunin is an architect on the CLR focused on DLR (Dynamic Language Runtime). He joined Microsoft specifically to work on Iron Python and make sure that the CLR was one of the best platform for dynamic languages such as Python.

They are showing a ton of very cool stuff. They are doing all of their programming in TextMate on a Mac. The samples so far have been in JavaScript, Ruby, Python and even Dynamic VB.

I recommend that you check out this session on the http://www.visitmix.com site when the recording gets up there. They do a fantastic job showing the power and ease of dev as well as poking a lot of fun at each other.

What’s a lot of fun is the interplay between all of the different languages. For example, they created a library in C# that they could pull in and leverage from Ruby and a JavaScript lib that was doing some 3D work that they pulled in and did some quick and easy work.

Link to Visit MIX07

I know that I already mentioned this – but I thought I’d call it out specifically as it was part of a much larger post.

Silverlight 1.1 Alpha supports Ruby and Python on the client side so people can write their RIA (Rich Internet Applications) in their own language. If you have not looked at dynamic languages – you should. There’s a lot of power there. Obviously, with power comes danger. I’ll be blogging more about Dynamic Languages later.

I ran into David Laribee who wrote about MIX07: Silverlight, IronRuby, and Dynamic Languages. He’s really geeked about Iron Ruby.